SC business notebook, March 28

March 27, 2013 

Wells Fargo customers experience glitches this week

Wells Fargo customers in South Carolina were affected by two separate problems this week, a spokesman confirmed Wednesday. The bank, which has the largest market share in the state, had a “denial of service issue” nationally on its website Tuesday, spokesman Josh Dunn said. Some customers could not access their account information because the site was overwhelmed by an outside organization that bombarded the website with information requests. In an unrelated issue, some customers were unable to use Visa debit cards Wednesday because of a technical glitch with Visa, Dunn said. He said both issues have been resolved and no account information was exposed.

Federal agency eases rules on some mortgage payments

A federal agency says it is easing rules for troubled borrowers to lower their monthly mortgage payments on loans backed by Fannie Mae or Freddie Mac. The Federal Housing Finance Agency, which oversees the two government-controlled lenders, says starting July 1 borrowers who are at least 90 days delinquent on their mortgages won’t have to submit financial documents to qualify for a permanent loan modification if they make three on-time payments.

IRS: Refund delays will be shorter

The Internal Revenue Service says refund delays caused by a glitch in the software some taxpayers used to file their tax returns will be shorter than initially projected. The IRS says refunds will likely be held up by two to four weeks instead of the original four-to six-week projection. The delay affects about 660,000 people claiming education tax credits.

Kristy Eppley Rupon and The Associated Press contributed.

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