FAQ

About our changes at thestate.com

Question: Why change?

A: Our main goal for the new redesign has been to make the site easier to use and less cluttered, while still providing all the information you expect to find. You should immediately notice that the speed of the site has improved.

Q: Am I going to get used to this only to have you change it again?

A: This is the first version of our new site, and we do expect to add features and enhancements in the weeks and months ahead. But the look of the site will basically remain the same.

Q: Will I need to register again?

A: No. Your existing username and password have been carried over to the new site.

Q: Where are the obituaries?

A: You can find a link to "Obituaries" on our main navigation, or by placing your cursor over the "News" item in the blue bar near the top of the page, a list of additional items will appear and Obituaries will be on that list. Click on it there. You also can simply type in "www.thestate.com/obituaries" in your browser's address field.

Q: I can't find something because it's not where I'm used to seeing it. What do I do?

A: Go to the search field at the top of any page, and type in a key word or words for what you're looking for; it should appear in a listing of content with that key word or words in it. To search for exact phrases, enclose them in quotes. The search field is a great way to find content on our site.

Q: How can I find all your recent news stories?

A: Go to thestate.com/news for a page that displays all the recent local and wire offerings on our site. At the end of the list of headlines, you will see a link to bring more headlines onto the page. For local stories only, go to Local News instead.

Q: I have my favorite sections or pages on your site bookmarked. Will those bookmarks still work?

A: Yes, they should. We did remove some redundant sections, so if you have a problem finding something, please check our Site Map, available at the bottom of all the pages.

Q: How do I find what other people are reading?

A: A list of the Most Popular Stories of the day can be found on the right side of most pages on the site.

Q: Where's the e-State?

A: Scroll to the bottom of the home page; you'll find a link to this replica of our print edition under the gray "Stay Connected" bar.

Q: I can't find what I am looking for, what do I do?

A: One of the improvements on the new site is a stronger, more efficient search function. You can go to the search box at the top of the site and type in a name or description for what you're trying to find. You can also click on the "Site Map" in the line of links at the bottom of each page. The site map is a complete list of sections and pages on the site.

Q: How do I find photo galleries and video?

A: Photo galleries and video can be found as a top menu item "Photos/Video" and galleries and video are published in sections where their subject matter is relevant.

Q: I can click a Facebook "like" button on other sites. What about here?

A: Yes. When you are on a story page a Facebook "like" button is located just beneath the headline of the story. You can click there to "like" the story. If you wish to post the story to your Facebook page, you can click the Facebook icon at the bottom of the story itself, in the bar that says "Share this story."

You can reach our Facebook pages (and subscribe to them to get selected news posts from us in your timeline) by clicking on the Facebook link under the "Stay Connected" bar at the bottom of pages on the site.

Q: Can I still comment on articles?

A: Yes. In fact, you can now comment on photos and videos as well.

Q: I'm using an older browser. Will that make a difference in what the site looks like to me?

A: You'll have the best experience on our site by using Firefox 3.6 and above, Internet Explorer 8 and above, Chrome and Safari 4 and above.

Q: How do I make a suggestion, offer a comment or ask a question about the new site?

A: Please go to our Customer Service page, linked from the top of all our pages, and give us your feedback using the form we have posted there.