More than 5,500 Duke Energy customers lost power for about an hour in downtown Spartanburg on Monday. A Duke Energy substation malfunctioned, and three circuits that provide power to downtown stopped working as a result, said Duke Energy spokesman Ryan Mosier.
Spartanburg Police Department officers directed traffic at most intersections, and many downtown restaurants were without power during the busy lunch rush.
Wild Ace Pizza and Pub manager John Aylestock said, per regulations, the restaurant had to evacuate its customers.
“We were told a transformer blew. Now we’re trying to clean up the mess and wait it out,” he said before power was restored.
City Hall also lost power, and a backup generator was used to power the city’s police and fire departments temporarily.
Fire Chief Marion Blackwell said firefighters had responded to several elevator entrapments during the outage.
Power came back on for businesses along Magnolia Street almost an hour into the outage. Staff at some businesses along East Main Street, including Delaney’s Irish Pub and Wild Wings Café, said their power stayed on throughout the outage.
Employees inside Olive and Then Some shouted “Woo!” and clapped when lights flashed back on and customers continued shopping.
Power was restored to most locations, including the Herald-Journal, just after 1 p.m.
The Coffee Bar near the intersection of Main Street and Daniel Morgan Avenue lost power. Employee Stephanie Schults said they were fortunate the outage did not happen earlier during the morning rush because the shop sees fewer customers during lunchtime.
Mosier said Duke Energy crews were working to determine what caused the substation to malfunction. Power throughout Spartanburg was fully restored before 2:30 p.m.